FAQ

What is 15 Craigside?
15 Craigside is Hawaii’s newest Continuing Care Retirement Community (CCRC) in Honolulu. 15 Craigside offers a lifetime residency guarantee with a continuum of care that begins with independent living in one’s apartment with access to health care services, food, convenience services, personal assistance, security, maintenance, maid and linen service, numerous programs, activities and entertainment.

Where is 15 Craigside located?
15 Craigside is located in Nu’uanu featuring tasteful landscaping and beautiful views of Nu’uanu Valley, the Ko’olau mountains, and breath-taking rainbows. It is centrally located, mauka of the Craigside Condominium complex. Residents will enjoy quiet beauty and unparalleled proximity to all of Honolulu’s social, cultural, medical, educational, and entertainment venues.

What makes 15 Craigside unique?
15 Craigside is part of the Arcadia Family of Companies, Honolulu’s premier provider of retirement services. We’re backed by the experience and expertise that could have only been gained by providing quality retirement community living at Arcadia in Makiki for 50 years. 15 Craigside offers all of the features and benefits you’d expect from Arcadia. We’re just a little more intimate and a bit more relaxed. We offer your own comfortable residence with floor-to-ceiling windows, sweeping views, and contemporary appointments. Plus spacious common areas to call your own. Our Health Care Center is the newest in the islands and has all of the latest technological advances and design features that you or your loved one deserve to access if you ever need them.

What does 15 Craigside offer that many other retirement communities are unable to provide?
A life care contract at an affordable entrance fee and 50 years of experience servicing Honolulu’s seniors. The life care contract offers you a secure, comfortable, and private residence at 15 Craigside for the remainder of your life. It assures that you have quality medical care available, including on-site medical staff. Should you need assistance in your apartment, rehabilitative services or skilled nursing services are available. A life care contract also means that should you exhaust your own financial resources through no fault on your part, 15 Craigside will never ask you to leave–you will be cared for in our community for the rest of your life at 15 Craigside’s expense. And as part of the Arcadia Family of Companies, we offer the experience and knowledge that can only be acquired¬†by 50¬† years of service.

What is Arcadia Retirement Residence and how does it relate to 15 Craigside?
Arcadia is the first accredited Continuing Care Retirement Community in Hawaii. It was founded by Central Union Church, and opened in 1967.

Arcadia offers gracious retirement living in an urban setting with easy access to all of Honolulu’s social, cultural, educational, and entertainment venues, as well as shopping centers and churches. The 13-story tower residence provides 250 apartments, a 91-bed nursing center, and a range of services (healthcare, dining, housekeeping, security, etc.) and amenities (solarium, library, wellness/fitness center, chapel, etc.) for more than 300 residents.

15 Craigside is patterned after Arcadia and shares the same oversight and management. Our community is just a little bit smaller, more intimate, and a little more geared to residents who are more laid back.

How old do I have to be to live the 15 Craigside lifestyle?
15 Craigside is built for residents that are 62 or better. It provides all the details and considerations for beauty, privacy, convenience, and the ability to live in the same apartment even if you need a little bit of care or even moderate care.

What is an entrance fee?
Essentially, it is a life lease. An entrance fee is paid at the time you take residency in the apartment of your choice. The entrance fee guarantees that you will have care for life. The entrance fee is there for financial security and to enable 15 Craigside to deliver the high standards of quality you would expect from Hawaii’s premier provider of senior services.

Why a non-refundable entrance fee?
There is a substantial difference between an equity ownership retirement program and a Life Care Contract. 15 Craigside offers a Life Care Contract through the Residence Agreement you sign at the time of entry into 15 Craigside. There are contracts that offer refundability options and a Life Care Contract. Typically, the entrance fees for refundable programs are upwards of 50% or more than traditional non-refundable contracts.

Why do you offer only one plan?
Because it works. It enables us to offer lower entrance fees than other communities can. We don’t suffer from resident dissatisfaction. If we did, we would have to offer other types of plans with higher refundability. We cater to everyday people with everyday stresses, concerns and incomes, and especially to those who plan ahead.

What is included with your apartment?
15 Craigside offers two floor plans: studio (480 sq. feet) and one-bedroom (690 sq feet). Each apartment features its own private lanai, individually controlled air conditioning, electric kitchenette with refrigerator, private bathroom, an emergency call system monitored by licensed medical staff 24-hours a day, storage and closet space, and internet and cable TV access.

What resident services are included?
In addition to the amenities and services included with your apartment, 15 Craigside offers scheduled shuttle service; a myriad of wellness, fitness, and educational programs; and a wide variety of entertainment to provide our residents the opportunity to attain a high level of physical, mental, spiritual and psychological well-being.

What amenities does 15 Craigside have?
Amenities include a heated, indoor therapeutic swimming pool; a fully equipped fitness center; a theater; a solarium with breath taking views; the main dining room; library; salon; convenience store; meeting rooms; and 24-hour security. On-site parking is available to residents for a nominal cost.