Website The Arcadia Family of Companies


Service Location: Arcadia Retirement Residence
Address: 1434 Punahou St, Honolulu, HI

Basic Job Description:

  • Provides excellent customer service by handling incoming phone calls, responding to resident and guest inquiries, and assisting in resolving issues
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
  • Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in and registration protocols to ensure a safe environment
  • Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence, reports and collating
  • Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills


  • High school diploma or general education degree (GED); or one year related customer service experience and/or training; or equivalent combination of education and experience.
  • The confidence and composure to take the lead in emergency situations
  • Proficiency using Microsoft Word, Excel, and standard office equipment
  • Excellent verbal and written communication skills as well as fluency in English
  • The ability to multitask and behave professionally in a highly visible and busy work station
  • Flexibility to work other times as needed and to attend mandatory training


Job Type: Part Time (30-34 hours per week), working the evening shift (1:30pm-9:30pm) Monday through Thursday, with flexibility to work other days/times as needed

Application Instructions:

To apply for employment, please click the “Apply for job” button below to display the hyperlink to our application.

For further assistance please contact Human Resources at or at (808)983-5918

To apply for this job please visit