Website The Arcadia Family of Companies


Service Location: The Arcadia Family of Companies

Address: 1434 Punahou St, Honolulu, HI 96822

Basic Job Description:

  • Provides excellent customer service by handling incoming phone calls, responding to resident and guest inquiries, and assisting in resolving issues
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in, registration protocols to ensure a safe environment.
  • Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence, reports and collating.
  • Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills.


  • High school diploma or general education degree (GED); or one year related customer service experience and/or training; or equivalent combination of education and experience.
  • The confidence and composure to take the lead in emergency situations
  • Proficiency using Microsoft Word, Excel, and standard office equipment
  • Excellent verbal and written communication skills as well as fluency in English
  • The ability to multitask and behave professionally in a highly visible and busy work station

Job Type: Part Time (20-30 hrs per week), working the evening or overnight shift as scheduled throughout the week and weekend

Application Instructions:

To apply for employment, please click the “Apply for job” button below to display the hyperlink to our application.

Please note that the application will not work on a mobile device and you must apply from a desktop or laptop computer.

For further assistance please contact Human Resources at or at (808)983-5918